Rainout Exhange/Refund Policy | In the event a regulation game (4 1/2 innings) is not played due to rainouts or other situations dictated by Major League Baseball, tickets may be either exchanged or refunded.
Attn: Ticket Refunds
10710 W Camelback Rd.
Phoenix, AZ 85037
In the event of a rainout, please make a copy of your tickets and send the original tickets back to the address listed above. Please include your name, address and daytime phone number. Please keep a copy of your tickets.
REFUNDS will NOT be issued at the stadium ticket office windows.
REFUND REQUESTS MUST BE POSTMARKED BY: MAY 1, 2018
The refund policy stated above only applies to cancellations due to rainouts and/or circumstances dictated by Major League Baseball. No other refunds will be given once order is processed.