Skip to main content

2018 Rainout Policy

Rainout Exhange/Refund Policy | In the event a regulation game (4 1/2 innings) is not played due to rainouts or other situations dictated by Major League Baseball, tickets may be either exchanged or refunded.


If a game is rained out, Ticket(s) may be exchanged at the stadium ticket office for any 2018 Spring Training game at Camelback Ranch-Glendale. Face value of the ticket will be applied toward the exchange. Exchange is subject to availability and valid for the 2018 Spring Training season only.


To receive a refund, ticket(s) must be returned to:

Camelback Ranch
Attn: Ticket Refunds
10710 W Camelback Rd.
Phoenix, AZ 85037

In the event of a rainout, please make a copy of your tickets and send the original tickets back to the address listed above. Please include your name, address and daytime phone number. Please keep a copy of your tickets.

REFUNDS will NOT be issued at the stadium ticket office windows.

  • Ticket(s) can only be refunded for face value. Associated fees are not refundable.

  • Ticket(s) refund processing will begin after the conclusion of the Spring Training season. Please allow a minimum of 6-8 weeks.

The refund policy stated above only applies to cancellations due to rainouts and/or circumstances dictated by Major League Baseball. No other refunds will be given once order is processed.

Camelback Ranch - Glendale, AZ

Camelback Insider